Encryption in Transit and at Rest
Enterprise communication platforms must protect data at every stage — in transit, at rest, and during processing. GreatChat encrypts data in transit using TLS 1.3. Data at rest is encrypted using industry-standard AES-256 with managed encryption keys. Real-time chat and agent connections use encrypted WebSocket transport so conversations and presence updates stay protected on the wire.
Authentication and Access Control
Modern auth goes beyond username and password. GreatChat implements secure, session-based authentication with token rotation and automatic session expiry. Composio-managed OAuth integrations follow the principle of least privilege: each integration requests only the permissions it needs, and tokens are stored encrypted. Role-based access control governs who can access which conversations, projects, and files.
Data Residency and Sovereignty
For many enterprises, data residency is non-negotiable — regional data-protection laws (e.g. GDPR, CCPA) may require that data remain within specific geographic boundaries. GreatChat is designed so teams can understand where workspace data is stored and processed. Contact us for current residency options if your organization has specific requirements.
AI-Specific Security Considerations
AI-powered communication introduces unique security challenges. When users interact with AI agents, what happens to their prompts and the AI's responses? GreatChat implements strict data handling policies: conversation data used for AI processing is not used for model training, and all AI interactions are treated with the same security standards as any other communication data. GreatRouter routes requests through a secure API layer with audit logging, ensuring that every AI interaction is traceable and compliant with enterprise governance requirements.